Develop Effective Communication Skills

About Course

Developing strong communication skills is essential when it comes to building a successful career.Being an effective communicator takes real skill. Effective communication skills have to be developed, honed and added to on an ongoing basis.A practical 3-days training course focusing on effective communication and interpersonal skills for business and personal growth.

• Module 1: Understanding the communication environment
• Module 2: Listening and speaking
• Module 3: Visual and Aural perception
• Module 4: Networking
• Module 5: Introduction to Persuasion
• Module 6: Group Dynamics

Modules

Module 1: Understanding the communication environment

Topics:

• What is communication?
• Barriers and filters
• Difference between hard skills and soft skills
• Overt and Covert communication
• Multiple channels of communication
• Ambiguity in communication
• Interpretation
• Channels of communication

Words- written, spoken

Non words- Sound, color, light, Image and object, body, environment.

Module 2: Listening and speaking

Topics:

• The importance of listening
• The difference between hearing and listening
• Barriers to effective listening
• The concept of foregrounding

 Module 3: Visual and Aural perception

Topics:

• Visual Culture and new technologies
• The use of images in communication
• The way we view things affects our perception.
• The move from text to images.
• What is meant by the problem of simulacrum?
• What is meant by perception?
• Different types of visual perception.
• Sound perception.

Module 4: Networking

Topics:

• Why networking is important.
• Define social networking.
• Interaction between networking and social media.

Module 5: Introduction to Persuasion

Topics:

• The different factors which influence persuasion
• Difference between persuasion and manipulation.
• What can influence a message?
• The use of fear appeal.
• What is meant by negotiation?
• Process of negotiation

Module 6: Group Dynamics

Topics:

• Building relationships
• Importance of relationships.
• Different types of relationship that can occur.
• Different stages of a relationship.
• What is meant by group dynamics?
• Different types of groups which can occur.
• Some of the factors which can affect groups.

Fee Structure

Total Modules: 6

Total duration of the course: 9 hours

Fees for the 3 days course: Rs 1,800/- (Excl GST)

Dates:

• Module 1 & 2- 22 Feb (Monday)
• Module 3 & 4- 23 Feb(Tuesday)
• Module 5 & 6- 24 Feb (Wednesday)

For  registration call on 7350001602