Faq - APG Learning
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Faq

General

  • What kind of courses can I get at APG Learning?

    We offer both online and classroom courses. We have courses in almost all possible sectors and all age group people.

  • Which training mode should I opt for?

    You should opt for an online training if :
    – You prefer self study.
    – You are busy with your work and prefer to study from anywhere and at any time.
    You should opt for an classroom training if :
    – You prefer instructor led training sessions.
    – You have 2-4 days time for classroom sessions.

  • What kind of career assistance does APG Learning offer?

    We have a strong network in the industry. We are constantly in touch with various companies for their hiring and training needs. We identify the right opportunities for our students and help them get in touch with the relevant HR teams. We are proud to get 100% placement for our long term courses.

  • What is your refund policy for online training?

    For self-paced learning, you must raise refund request within 7 days of purchase of a course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the e-Book.
    For instructor-led training, you must raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended online classroom sessions or received recordings for more than 1 day or even if he has downloaded the e-Book for the course.
    If the refund request is raised after 7 days but within 30 days of purchasing the course, the participant will receive 75% of the total fees that was paid. However, no refund will be provided if the request is raised beyond 30 days of purchasing the course.

  • What is your refund policy for classroom training?

    APG Learning reserves the right to postpone or cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or unforeseeable events (like floods, earthquakes, political instability, etc).
    In case we cancel an event, 100% refund will be paid to the delegate. But, if the cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate. If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.

  • How will I get my refund in case of duplicate payment?

    Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) within 10 working days post intimation by the customer and after being approved by us.