Develop Effective Communication Skills and Business Etiquettes - APG Learning
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develop effective communication skills and business etiquettes

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Develop Effective Communication Skills and Business Etiquettes

Developing strong communication skills is essential when it comes to building a successful career.Being an effective communicator takes real skill. Effective communication skills have to be developed, honed and added to on an ongoing basis.An online 4-days training course focusing…

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Course Detail

Format:

Full Time

Duration:

1 Year

Accreditation:

TISS SVE

Course Provider:

APG Learning

Start Date:

01 August 2019

Fees:

₹1,75,000/-

Duration

4 Days

Modules

6

Hours

8 Hours

Start Date

08 Jun 2021

Course Provider:

APG Learning

Rs.1,695.00

Address:Sakal Nagar,

Gate No. 1, Baner Road,

Aundh, Pune 411 007

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About Course

Developing strong communication skills is essential when it comes to building a successful career.Being an effective communicator takes real skill. Effective communication skills have to be developed, honed and added to on an ongoing basis.An online 4-days training course focusing on effective communication and interpersonal skills for business and personal growth.



  • Workshop 1: There are rules that aren’t to be broken”-Business etiquettes
  • Workshop 2: The importance of good communication skills
  • Workshop 3: Learn body language with a positive attitude
  • Workshop 4: Learn assertiveness with problem solving techniques

Modules

Module 1: 

Topics: Understanding the communication environment

    • What is communication?
    • Barriers and filters
    • Difference between hard skills and soft skills
    • Overt and Covert communication
    • Multiple channels of communication
    • Ambiguity in communication
    • Interpretation
    • Channels of communication

    Words- written, spoken

    Non words- Sound, color, light, Image and object, body, environment.

Module 2

Topics: Listening and speaking

  • The importance of listening
  • The difference between hearing and listening
  • Barriers to effective listening
  • The concept of foregrounding

Module 3

Topics: Visual and Aural perception

  • Visual Culture and new technologies
  • The use of images in communication
  • The way we view things affects our perception.
  • The move from text to images.
  • What is meant by the problem of simulacrum?
  • What is meant by perception?
  • Different types of visual perception.
  • Sound perception.

Module 4

Topics: Networking

  • Why networking is important.
  • Define social networking.
  • Interaction between networking and social media.

Module 5: Introduction to Persuasion

Topics:

  • The different factors which influence persuasion
  • Difference between persuasion and manipulation.
  • What can influence a message?
  • The use of fear appeal.
  • What is meant by negotiation?
  • Process of negotiation

Module 6: Group Dynamics

Topics:

  • Building relationships
  • Importance of relationships.
  • Different types of relationship that can occur.
  • Different stages of a relationship.
  • What is meant by group dynamics?
  • Different types of groups which can occur.
  • Some of the factors which can affect groups.

 

Learning Outcomes

 

  • The participant will become an effective communicator, which will help them building trust in others, resolve problems with clarity and direction. Also will help in creating better relationships in personal and professional life by improving quality of their life.
  • The participant will learn positive body language, giving out a good impression. It will help them to be more assertive and in putting his or her opinion forward more easily than others. A person carrying a positive body language will get more attention and favor in any discussion in personal and professional life.
  • The individual can get their point across without upsetting others, or becoming upset themselves by attaining assertive skills. Problem solving will help the individual in making the right choices with proper decision making.

Who Should Attend

This course is for everyone.

  • Working professionals
  • Non-working professionals
  • Students
  • House wives

Fee Structure

Total Modules: 6

Total duration of the course: 8 hours

Fees for the 4 days training : Rs 2000/-

 

Dates:

  • Workshop 1 –  8 June (Tuesday)
  • Workshop 2- 9 June (Wednesday)
  • Workshop 3- 10 June (Thursday)
  • Workshop 4- 11 June (Friday)

 

For  Offline registration call on 7350001602

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